Knowledge management engagements
Engagements

Three engagements, one clear progression

Each Cogwood engagement is designed to stand alone or connect to the next. Start with the diagnostic if you need an honest assessment. Move to the taxonomy build when you are ready to act. Add the curation cohort to build a team that maintains what you have built.

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Our Methodology

How we approach every engagement

Every engagement begins with an intake conversation to understand the team's current situation — which repositories exist, who is responsible for them, whether any tagging or naming conventions are in use, and what the main pain points are. This scoping conversation shapes the engagement that follows.

We do not apply a standard taxonomy template. Legal knowledge structures vary significantly between practice types, team sizes, and jurisdictions served. The taxonomy we design reflects the actual shape of a team's work, not a vendor's categorisation model.

Quality assurance runs throughout: draft taxonomies go through working sessions with designated curators before being finalised; migrated materials are spot-checked for accurate classification; and the 30-day post-launch review catches filing patterns that suggest the taxonomy needs adjustment.

01

Intake & scoping

Structured conversation about current repositories, team structure, and knowledge priorities.

02

Audit & inventory

Systematic review of existing repositories, filing patterns, and gap areas.

03

Design & iteration

Taxonomy drafted, revised in working sessions with curators, finalised by agreement.

04

Implementation & training

Configuration in system, material migration, curator playbook delivery and training.

05

Post-launch review

30-day review session to assess adoption and adjust the taxonomy where needed.

Engagement 01 HKD 1,400 · Fixed fee

Knowledge Inventory & Diagnostic

A focused engagement to inventory the team's existing knowledge repositories — shared drives, wikis, document management systems, email archives — and produce a structured diagnostic of overlaps, gaps, and curation practices. The output is a written memo with a draft taxonomy, a list of priority repositories to consolidate, and recommendations for ongoing curation roles.

What is included:

  • Intake interview and repository access scoping
  • Structured audit of all named repositories
  • Written diagnostic memo with findings
  • Draft taxonomy structure for the team
  • Prioritised consolidation recommendations
  • Curation role recommendations
Typical duration: 2–4 weeks
Enquire About the Diagnostic
Knowledge inventory

Best for

Teams who have never formally assessed their knowledge repositories, or who suspect there is significant duplication and inconsistency but have not yet mapped the extent of it. The diagnostic is also useful before a system migration or a firm merger, when understanding the existing material landscape is a prerequisite for any consolidation work.

Taxonomy build and implementation

Best for

Teams who have completed a diagnostic — or who have a clear enough picture of their existing situation — and are ready to design and implement a working taxonomy. The build engagement is appropriate when there is at least one designated curator who can commit to weekly working sessions for two to four months.

Engagement 02 HKD 7,800 · Fixed fee

Taxonomy Build & Implementation

A multi-month engagement to design the team's working taxonomy, configure it in their chosen system, migrate a defined set of priority materials, and train designated curators on the working ritual. Includes weekly working sessions, a curator playbook, and a 30-day post-launch review.

What is included:

  • Weekly working sessions with designated curators
  • Full taxonomy design and iteration
  • System configuration (iManage, SharePoint, NetDocuments, etc.)
  • Migration of agreed priority materials
  • Curator playbook — full written guide
  • 30-day post-launch review session
Typical duration: 2–4 months
Enquire About the Taxonomy Build
Engagement 03 HKD 3,200 · Fixed fee

Curation Coaching Cohort

A small-group programme for newly designated knowledge curators across teams or practice groups. Six sessions over three months, covering taxonomy maintenance, tagging discipline, retirement of stale materials, and lightweight review cycles. Includes a curator workbook and a peer-review forum for the duration of the cohort.

Session outline:

S01 Taxonomy foundations and the curator's role
S02 Tagging discipline and vocabulary consistency
S03 Handling edge cases and ambiguous materials
S04 Retirement practices and currency review
S05 Review cycle design and team coordination
S06 Peer review, Q&A, and cohort close
Duration: 3 months (6 sessions)
Enquire About the Cohort
Curation coaching cohort

Best for

Firms that have recently implemented a taxonomy — whether through Cogwood or independently — and want to build a team of capable curators who can maintain it. Also appropriate for firms with existing knowledge management infrastructure where curation practices have become inconsistent or have stalled.

Decision Guide

Which engagement is right for your situation?

Diagnostic
HKD 1,400
Taxonomy Build
HKD 7,800
Curation Cohort
HKD 3,200
You don't know what you have
You need a working taxonomy configured
You need curators trained on maintenance
You want a written diagnostic memo
You want a written curator playbook
Short engagement, quick output
Suitable as standalone or follow-on
Shared Standards

Protocols that apply to every engagement

Confidentiality agreement from day one

A mutual NDA covers all engagements before any client materials are shared or discussed. Client documents are not retained after delivery.

Named consultant throughout

The same senior consultant runs every stage of the engagement. No handoffs, no junior substitutions partway through the project.

Written scope before work begins

Each engagement starts with a written scope document that defines deliverables, assumptions, timeline, and fee. Nothing is added without written agreement.

PDPO-aligned data practices

Our handling of any personal data in client repositories follows Hong Kong's Personal Data (Privacy) Ordinance. Data minimisation is applied throughout.

Client owns all work product

Diagnostic memos, taxonomy specifications, and playbooks become the client's property on delivery. We do not retain proprietary rights over any deliverable.

Iterative, not prescriptive

Drafts are shared and revised in working sessions with the client's team. We do not produce a finished taxonomy and hand it over without iteration.

Pricing

Fixed fees, clearly stated

All prices in Hong Kong Dollars. No time-and-materials billing; no retainer required.

Engagement 01

Knowledge Inventory & Diagnostic

HKD 1,400

per engagement

  • Repository audit
  • Written diagnostic memo
  • Draft taxonomy
  • Consolidation recommendations
Enquire
Engagement 03

Curation Coaching Cohort

HKD 3,200

per cohort

  • Six sessions over 3 months
  • Curator workbook
  • Peer-review forum
  • Up to 10 participants
Enquire

Not sure which engagement fits your situation?

Most enquiries start with a conversation about where the team stands. Contact us to discuss the options and we will help you identify the right starting point.

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